Shipping policy

Most of our products are made-to-order. This allows us to offer greater variety of styles at direct to customer pricing. The estimated shipping date is located on the product page.

We ship using all major carriers such as USPS, UPS & FedEx. All Shipments are fully insured by us.

We offer Free Ground Shipping on all domestic orders. You have the ability to upgrade to 2nd Day Shipping if you like.

Yes, we ship worldwide on most items. Please note that the cost of shipping varies depending on the jurisdiction.

Items in your order that are designated for shipment to countries outside the United States may be subject to taxes, custom duties and fees levied by the destination country ("Import Fees"). This is the responsibility of the importer/recipient.

Milano is not responsible for any Customs Duties or Taxes that are applicable in your country.

If you refuse a shipment from Milano, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package back to Milano. This amount will be deducted from your refund.

We only ship to APO, FPO, DPO. We do not ship to regular post boxes.

Once your order has shipped, you will receive a notification containing the tracking number. You can use the tracking number on the respective Carrier website or you can check the status over here.

We are happy to work with you to get your jewelry to you safely, smoothly and quickly.