Milano combines in-house manufacturing, direct-to-consumer pricing, certified diamonds, custom design support, and a lifetime guarantee in one fine jewelry business. The result is a more direct buying experience, with access to both ready-to-ship collections and pieces made for your one-of-a-kind style.

Yes, Milano creates custom diamond and gemstone jewelry, including engagement rings, heirloom redesigns, and personal keepsake pieces. You can submit inspiration or schedule a consultation, then work with the design team through concept development, 3D rendering, and final production. Visit the custom jewelry page to get started.

Milano offers free ground shipping on domestic U.S. orders and ships worldwide on most items. International orders may be subject to destination-country taxes, customs duties, and other import fees, which are paid by the recipient.

Eligible U.S. online purchases can be returned for a refund, exchange, or merchandise credit within 30 calendar days of shipment, provided the item is unworn, unblemished, unaltered, and in its original condition. Purchases made in store have a 7 day return policy. Customized, engraved, personalized, upgraded, and altered pieces may have different restrictions, so review the full return policy and FAQ before ordering.